NEW PATIENTS

PATIENT FORMS:
Here are some downloadable forms that you may need for your visit to our office. You will save time by filling these out prior to arriving.
» PATIENT INFORMATION SHEET
» MEDICAL HISTORY
» RELEASE OF MEDICAL RECORDS
» HIPAA NOTICE

Walk-ins are welcome:
We will accommodate walk-in patients on first come first serve basis. Patients with prior appointments will be given priority.

Appointments:
Appointments are available from 8:30 to 11:30 a.m. and 12:30 to 4 p.m. Monday through Thursday and 8:30 a.m.to 11:30 a.m on Friday; however, the schedule varies. The clinic is closed on Saturday, Sunday and major holidays. Notices will be posted and affected patients will be notified when there are changes in this schedule.

Waiting times can sometimes be unpredictable because of complex condition of a patient ahead of you.

To serve your special needs and ensure adequate time for your consultation, we ask that you schedule an appointment in advance. Should an acute illness arise, one of our physicians will strive to see you within 24 hours of your call; however, we cannot guarantee you will be seen by your regular physician.

To make or cancel an appointment, please call 933-6767. If you should need to cancel an appointment, please do so at least 24 hours in advance.

Current Patients:
If you are currently a patient of NMC, please arrive 15 minutes prior to your scheduled appointment time. This will allow time to complete any updates to your personal information (insurance, address, phone number, etc.) that may have changed since your most recent visit. Please bring current and/or updated list of all your medications to each appointment.

New Patients
If you are a first-time patient, please arrive 30 minutes prior to your scheduled appointment time in order to complete the necessary paperwork. Bring the following information with you:

  • Insurance card(s)
  • Identification
  • Co-pay/deductibles
  • List of medications
  • Referral (if required by your insurance)
  • Click here to print out our patient registration form. Please fill it out and bring it with you.
Insurance
NMC accepts all major insurance plans. However, it is the patient's responsibility to determine if his or her physician is a participating physician in his or her insurance plan and visit, diagnostics and treatment are covered.

If your insurance carrier requires that a specific reference lab processes your lab work, the patient is responsible for notifying the lab technician to ensure timely payment for these procedures. The patient is responsible for charges not covered by his or her insurance carrier due to special insurance provisions not reported before services are performed. Co-payments, deductibles and balances that are the responsibility of the patient are due at the time of service.

No Insurance/ Self-pay/Private pay:
Please contact us at 702-933-6767 for more information on how we can help you if you are uninsured or have lost your insurance

Hours of Operation
Clinic Hours: 8:30 a.m. to 5 p.m. Monday through Friday
Phones are answered from 8:30 a.m. to 4:30 p.m.
After Hours call the Clinic Answering Service at (702) 933-6767

Telephone Calls
Every effort is made to return calls promptly. We strive to return all patient calls the same day. Calls received prior to 3 p.m. will be returned by 6 p.m. the same day. Calls received after 3 p.m. may be returned the following day.

To expedite your call, please leave your full name, date of birth and telephone number. Each physician's nurse has an assigned extension for phone calls relating to your care. Please listen carefully to the directions for that extension when you call.

Prescription Refill Calls
Please allow 7 day advance notice for prescription refill requests. Please provide your full name, date of birth, telephone number and the name of the medication(s). For faster response to pharmacy calls, please have your pharmacist fax or call for your request. A fax line, 933-6700, is available to pharmacists when seeking approval for a prescription refill. Please note that regulations regarding prescriptions for controlled drugs (sedatives, sleeping pills and pain medications) do not permit an on-call physician who is not familiar with your medical history to order a refill for you.

Urgent Calls
If your call is of an urgent nature, please let the appointment desk know.

Test Results
A member of our nursing staff will call you if you have an abnormal test result needing attention. If your test results are normal, we will not routinely contact you. However, your physician may routinely send correspondence informing you of your test results or appointment.

Emergency Calls
At anytime you have a life-threatening emergency, call 911 or go directly to the nearest Emergency Department. For life-threatening emergencies during regular clinic hours and after hours, please call 911. The clinic is not equipped to handle medical emergencies

 

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